Privacy Policy

Information We Collect

• Account details such as name, email address, and organization information.
• Connected platform data required to operate the service, such as Google Business Profile review metadata and review text.
• Product usage data, including activity logs and configuration settings needed for reliability, support, and security.

How We Use Information

• To provide core features such as review syncing, alerts, and reply drafting.
• To secure accounts, prevent abuse, and investigate suspicious activity.
• To improve product quality and customer support.

Data Sharing

ReviewBloom does not sell personal data. We may share data with infrastructure and service providers only as needed to operate, secure, and support the product, subject to contractual safeguards.

Data Retention and Deletion

We retain data for as long as needed to provide the service, meet legal obligations, and resolve disputes. Account owners can request deletion by contacting support.

Security

We use technical and organizational controls to protect data in transit and at rest. For additional details, see our Security page.

Policy Updates

We may update this policy from time to time. Material updates will be reflected by revising the effective date above.