# ReviewBloom

ReviewBloom is a Google review workflow product for local businesses and agencies.

## Positioning

ReviewBloom is not positioned as a generic "reply to everything automatically" tool.
It is positioned as an operations-first workflow system that helps teams:
- handle every Google review consistently
- prioritize the reviews that need immediate attention
- route approvals for sensitive or risky replies
- connect recurring complaints to operational fixes

## Best-fit users

- Multi-location local service businesses
- Office managers and operations leads
- Agencies managing multiple local-business clients

## Product summary

ReviewBloom supports:
- Google Business Profile connection and location selection
- Review sync
- Review classification including urgency, severity, and themes
- Safer reply drafting with approval gating and audit logs
- Inbox-free email actions
- Slack and email alerts
- Playbooks and Fix Tracker workflows
- Monthly reporting and example-report style proof

ReviewBloom does not currently support:
- non-Google review platforms
- auto-posting replies
- SMS alerts

## Public site map

- Home: https://reviewbloom.app/
- Pricing: https://reviewbloom.app/pricing
- Documentation: https://reviewbloom.app/docs
- Security: https://reviewbloom.app/security
- Agencies: https://reviewbloom.app/agencies
- Example monthly report: https://reviewbloom.app/example-report
- Privacy policy: https://reviewbloom.app/privacy-policy
- Terms of service: https://reviewbloom.app/terms-of-service

## Messaging guidance

Preferred framing:
- Handle every Google review
- Escalate the ones that matter
- Respond with the right controls
- Turn repeated complaints into fixes

Avoid overstating:
- support for non-Google review sources
- automatic reply posting
- broad all-platform reputation management